Seller details
Nutri-Glow is offered by:
Glowmuscle
Kungsgatan 66, 111 22 Stockholm, Sweden
Phone: +4686565625
Email: info@glowmuscle.world
Right of withdrawal for consumers
If you purchase Nutri-Glow as a consumer within the meaning of applicable consumer protection laws in Sweden or the EU, you may have a statutory right of withdrawal within a defined period after receiving the product, typically 14 days for distance contracts.
To exercise your right of withdrawal where applicable, you must clearly inform us of your decision to withdraw from the purchase within the relevant time limit using the contact details above. We will provide further instructions for returning the product and the address for returns.
Condition of returned products
Returned products should be in accordance with the requirements communicated at the time of purchase or in our general terms of sale. Certain products may not be eligible for return once opened if this is supported by applicable consumer protection rules, in particular for goods that are not suitable for return for reasons of health protection or hygiene and were unsealed after delivery.
Refunds
Where a refund is due, we will process it without undue delay and, in any event, within the period required by applicable law from the date we receive your notice of withdrawal and, where applicable, the returned product. Unless otherwise agreed, refunds will be made using the same means of payment that you used for the original transaction.
Return costs
Unless otherwise stated at the time of purchase or required by applicable law, you are responsible for the direct cost of returning the product. We recommend that you use a traceable shipping method and keep proof of shipment.
Non-conformity and defects
If you believe that a Nutri-Glow product is not in conformity with the contract of sale or is otherwise defective, please contact us as soon as possible with details and, where possible, photos of the issue. Your statutory rights regarding defective products remain unaffected by this Refund Policy.
Contact
If you have questions about this Refund Policy or need assistance with a return or refund, please contact us at info@glowmuscle.world.